- Export Coordination:
- Plan and coordinate the export of goods, including booking shipments, scheduling pick-ups, and monitoring shipments.
- Liaise with shipping lines, freight forwarders, and customs brokers to ensure smooth logistics operations.
- Documentation Management:
- Prepare and verify shipping declarations, SI and VGM.
- Review B/L drafts and finalize needed amendments in timely manner.
- Request and review freight invoices before payment.
- Regulatory Compliance:
- Stay updated on international shipping laws, customs regulations, and trade compliance requirements.
- Verify that all shipments comply with export regulations and maintain proper records for audits.
- Customer Communication:
- Provide timely updates to customers on shipment status, delays, or issues.
- Respond to customer inquiries and resolve issues related to shipping or documentation.
- Logistics Optimization:
- Negotiate shipping rates and terms with carriers and freight forwarders.
- Prepare a Monthly Updated Freight Rate Report to the frequently shipped destinations.
- Problem Resolution:
- Address and resolve issues such as shipment delays, lost cargo, or documentation discrepancies.
- Coordinate with internal departments to resolve any export-related concerns.
- Reporting:
- Maintain accurate shipping records and prepare reports on shipment performance, costs, and compliance metrics.
Bachelor’s degree in Supply Chain Management, Logistics, International Business, or a related field.3+ years of proven experience in export logistics, international shipping, or a similar role.Strong knowledge of export documentation and trade compliance regulations.Strong digital skills, preferably previous hands-on experience on Odoo ERP system. Excellent organizational, problem-solving, and multitasking skills.Strong communication and interpersonal skills for liaising with internal and external stakeholders.Ability to work under pressure and meet tight deadlines.