Reponsibilities: 

• Developing and updating job descriptions through job analysis to help articulate the most important job duties needed from an employee
• Formulating Key Performance Indicators (KPI) based on the objectives in order to measure employees’ performance in an accurate manner
• Delivering effective induction programs to familiarize employees with the company’s culture, benefits, and policies
• Managing probationary performance evaluations and providing coaching and support for involuntary terminations
• Implementing the performance appraisal plan in regards to competencies and rating scales and making recommendations to achieve the best results in assessing employees’ performance
• Following up on performance improvement plans for employees with unsatisfactory performance to make sure they are supported in improving their performance
• Identifying training and development needs and creating the TNA through interviews with the managers, appraisal schemes, and regular consultation with unit managers
• Implementing the training plan with respect to the allocated budget and preparing a quarterly progress report of its implementation
• Implementing, analyzing, reporting, and setting action plans of Employee Satisfaction Survey results
• Handling employee complaints  and communicating them to the right stakeholders and making sure employees get the best resolution
• Developing company policies and procedures to have an internal control system
• Creating organizational charts and headcount reports on a monthly basis