- Supervises the selling process of the sales team during his shift management.
- Assures that all of the sales team supports the customers in the store through greeting them & identifying customer needs
- Assures that all of the sales team are aware of information regarding discounts, promotions & new collections to be able to support the customers
- Building customer loyalty through creating/updating customer profile records while attending at the cash area
- Informs the customer clearly the company exchange & return policies during both discounted & full price periods
- Assure up-selling & cross-selling items when customer attends at the cash area
- Applies the 5 Golden Rules in an informative way to the customer at cashier attendant
- During his/her shift distributes sales targets that are required to be achieved on daily basis among the team
- Analyzing inadequate and inappropriate Actions/behaviors of the team and taking the needed corrective actions. ( Manage / Solve / Penalize )
- Solving / sorting any communication issues/ Needs with the mall management ( Maintenance permits / product entry permits / overnight …. Ect )
- Analyzing the Sales team Daily / weekly Personal targets vs the projected and taking corrective actions with the needed members.
Proven successful experience as a retail assistant store manager for makeup is a mustPowerful leading skills and business orientationCustomer management skillsStrong organizational skillsGood communication and interpersonal skillsBS degree in Business Administration or relevant field