- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of all information related to exhibitor participation
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
- Communicate venue needs and regulations involved to exhibitors, making sure all documents are submitted in a timely manner
- Dedication onsite to the clients and making sure their partnerships are fulfilled and displaying strong customer service
Sales Experience within the exhibition industryWell Spoken English and ArabicAdaptable and team player