Kayfa, an innovative educational platform dedicated to delivering world-class learning experiences, is seeking an organized and proactive Administrator/Coordinator to manage and coordinate our classes. This role is pivotal in ensuring smooth operations and an exceptional experience for both instructors and learners.

Key Responsibilities:

• Class Scheduling and Coordination: Plan, organize, and maintain schedules for all classes, ensuring timely communication with instructors and learners.
• Instructor Liaison: Serve as the primary point of contact for instructors, providing them with the resources, schedules, and support needed to deliver effective classes.
• Learner Management: Ensure learners have access to class materials, schedules, and updates while addressing their inquiries and concerns promptly.
• Attendance and Reporting: Track attendance, monitor participation, and prepare detailed reports for class performance and engagement.
• Platform Management: Manage Kayfa’s online learning platform, updating class schedules, managing learner registrations, and resolving technical issues.
• Communication: Coordinate announcements, reminders, and updates for learners and instructors through email, SMS, or other communication channels.
• Issue Resolution: Address any class-related challenges, including rescheduling, instructor availability, and learner feedback.
• Quality Assurance: Ensure the classes meet Kayfa’s quality standards by coordinating feedback collection from learners and instructors.
• Administrative Support: Maintain accurate records of classes, instructors, and learners in the database, and support other administrative tasks as needed.

Qualifications:

• Proven experience in administration, coordination, or a similar role.
• Strong organizational skills with the ability to manage multiple schedules and priorities.
• Excellent communication and interpersonal skills to liaise effectively with instructors, learners, and internal teams.
• Proficiency in using Microsoft Office, Google Workspace, and CRM or LMS platforms.
• Problem-solving mindset with the ability to handle challenges calmly and efficiently.
• Attention to detail and commitment to delivering high-quality outcomes.
• Experience in educational or training institutions is a plus.

Why Join Kayfa?

• Opportunity to contribute to a growing platform that is transforming education.
• Collaborative and supportive team environment.
• Competitive compensation and professional growth opportunities.
• Be a part of an inspiring mission to empower learners worldwide.

If you are a highly organized individual with a passion for education and coordination, we invite you to join our team at Kayfa and make a meaningful impact.