- Monitor and manage the company’s social media pages to ensure high-quality interactions with followers.
- Respond promptly to comments, messages, and inquiries in a professional and friendly manner.
- Enforce community guidelines and ensure a safe and respectful online environment.
- Collaborate with the marketing team to create engaging content and strategies for audience growth.
- Track and report user activity, engagement metrics, and feedback for continuous improvement.
Bachelor’s degree in Marketing, Communications, or a related field.3 to 5 years of experience in social media moderation or similar roles.Strong communication and interpersonal skills.Proficiency in using social media platforms and moderation tools.Fluent in English; additional language skills are a plus