- Acts as the point of contact between Aman and billers, operators, and customers
- Builds and maintains strong, long-lasting customer relationships
- Ensures the timely and successful launching of different e-payment and e-collection services, according to customer needs and objectives
- Creates, submits and follows up on the implementation of technical requests with the technical department
- Performs internal and external UATs
- Responsible for service enhancements
- Communicates work progress of monthly/quarterly clearly to management
- Tracks accounts progress, and reporting it back to customers
- Assists different customers with their requests; financially, technically, reporting, and contract-related issues.
2-4 Years’ experience in same fieldStrong communication skillsGood negotiation skillsFlexibilityResults-orientedVery good knowledge of Business development.Ability to spot problemsUse analysis for better understandingSelf-Motivation