- Develop and monitor a credit control system.
- Review credit applications and credit references to set credit limits and ensure credit worthiness,
- Responsible for taking the credit decision based on credit control policies and procedures.
- establishment of the Credit Control department’s plan, policies and manuals; identification, assessment and monitoring of controls arising in the lending cycle.
- Perform credit control-based process mapping on all working procedures to identify weaknesses in the internal control environment and present recommendations.
- Report on the performance of all classified (including watch-list/PAR) accounts, restructured/rescheduled loans and accounts suggested to be written off and initiating/suggesting remedial actions in the form of rigorous follow-up, downgrading, provisioning, restructuring, rescheduling, write off, etc.
- Perform analysis on quality of portfolio, monitor, and assess active accounts to reduce or prevent bad debt losses to ensure that overall business plan objectives are met and advise management through timely reports.
- Analyze the unsecured lending portfolio and continually optimize credit controls strategy for fraud, and collection.
- Oversight of policy and governance framework, practices and standards to ensure effective credit control management and foster the company’s potential to meet its sales
- To evaluate the credit process flow to identify opportunities for improvement and coordinate the implementation of the corrective tools.
- To monitor and review credit officer productivity levels and advise Commercial and Operations for appropriate action.
- To supervise the accomplishment of the credit exposure and authorization limits and generate periodic reports on results.
- To improve the effectiveness of the collections and recovery processes through proper segmentation and transactional analysis tools.
- Managing a team of Credit Control Officers
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Bachelor’s degree in a relevant field (business administration, economic development, economics etc...)Preferably Proven work experience In Financial services Sector (Banking background is preferable). At least (5) five years’ experience in the areas of Credit Control or Internal Audit or any relevant field.Ability to lead and motivate a team including goal setting and performance managementGood business acumen for problem solvingConfidence to deal with a range of stakeholdersData Analysis Skills. Good knowledge of work processes. Excellent Report Writing Skills. Sufficient level of computer literacy (Microsoft Office). Excellent command of spoken and written English.Communication, Time Management, and Customer Service Skills.Flexibility, Integrity, Enthusiasm towards work, High Confidentiality