- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Supervise account representatives to ensure sales increase
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
Proven work experience as a Sales account manager or Sales account executiveHands on experience in sales and an ability to deliver excellent customer experienceKnowledge of CRM software and MS Office (MS Excel in particular)Understanding of sales performance metricsExcellent communication and negotiation skillsAn ability to deliver projects and answer inquiries on timeBusiness acumen with a problem-solving attitudeBSc degree in Business Administration, Marketing or relevant field