- Manage the entire handover process, from pre-delivery inspections to final handover of residential units.
- Coordinate with contractors, maintenance teams, and quality assurance to resolve issues before handover.
- Conduct thorough inspections to ensure units meet the company's quality standards and specifications.
- Document and follow up on any defects or incomplete works to ensure timely resolution.
- Guide clients through the handover process, addressing queries and ensuring a smooth transition.
- Provide orientation to homeowners about unit features, utilities, and maintenance procedures.
- Prepare detailed handover documentation, including inspection reports and customer acknowledgments.
- Maintain records of handover activities and escalate unresolved issues to senior management.
- Work closely with sales, customer service, and technical teams to ensure client satisfaction.
- Coordinate with facility management teams to ensure the readiness of units and common areas.
Holds a Bachelor's degree in Civil or Architecture Engineering (cumulative grade must not be less than Good).Has accumulated 1-3 years of experience in real estate handover processes, with a focus on residential compounds.Demonstrates proficiency in AUTOCAD and Photoshop.Strong knowledge of construction quality standards and real estate regulations.Proficiency in MS Office, AutoCAD, and related software tools.Excellent communication and interpersonal skills to engage effectively with clients and teams.Strong attention to detail and problem-solving abilities.Fluent in English and Arabic.