• Manage and Maintain CRM Platform: Oversee the daily operation of our CRM system, ensuring its reliability and performance.
• Data Management: Ensure data integrity and accuracy within the CRM, including regular data imports, cleansing, and de-duplication.
• User Support and Training: Provide support to end-users, troubleshoot issues, and conduct training sessions to improve system adoption.
• Collaboration with Teams: Work closely with sales, marketing, and customer service teams to understand their CRM needs and ensure the system meets their requirements.
• System Upgrades and Integrations: Coordinate with IT and third-party vendors for CRM upgrades and integrations with other business systems.
We are looking for an experienced IT CRM specialist to join our team and manage, optimize, and support our CRM platform. The ideal candidate will have strong technical skills in CRM system management and a keen understanding of how CRM aligns with business objectives. This role is critical to ensuring that Clinizone’s CRM system remains efficient, scalable, and aligned with our client service goals.* Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.*Experience: Minimum of 2 years•