- Deal with clients queries promptly and professionally.
- Meets face-to-face with customers regarding requests or complaints and issues resolution.
- Handle customer complaints and requests in a timely manner.
- Follows up on contracts and ensures that customers receive their contracts.
- Handles customer documentations like (Modifications request, cancellation requests etc. …)
- Prepares and updates daily productivity report.
- Handlig customer issues and complaints.
- Follows and adheres to company policies and procedures.
- Keeping up regular contact with clients and look for opportunities to deliver added value to client relationships.
Bachelor’s DegreeUp to 2 years of experience in client relationsExperience in real estate, particularly with residential projectsExcellent communication skills, both verbal and writtenStrong problem-solving abilitiesActive listening skills and the ability to handle client inquiries effectivelyFemales Only