- Handling daily receptionist tasks
- Supervising front desk team
- Handling customer complaints
- Schedule shifts
- Ensuring guest satisfaction, monitoring reviews
- monitoring room cleaning and maintenance
Management work experienceThorough knowledge of customer service, office managementMust be good in English (oral)Solid knowledge of MS Office, particularly Excel and WordExcellent communication and people skillsGood organizational and multitasking abilitiesProblem-solving skills