Key Responsibilities:

Inspection & Evaluation:

• Conduct thorough inspections of properties (e.g., new developments, properties for sale, rental units) to ensure they meet company and regulatory quality standards.
• Review construction progress to ensure adherence to plans, specifications, and timelines.

Process Audits:

• Audit internal processes to ensure compliance with company policies, legal regulations, and industry standards.
• Monitor real estate transactions (sales, leasing, and rental agreements) to verify accuracy and completeness of documentation.

Documentation Control:

• Review and verify that all transaction and property-related documents (e.g., contracts, inspection reports, property listings) meet legal and company standards.
• Maintain proper documentation and records related to quality control inspections, audits, and reports.

Reporting & Analysis:

• Create detailed reports on quality findings and recommend corrective actions.
• Analyze trends and patterns in quality issues to proactively address recurring problems.

Collaboration:

• Work closely with construction teams, real estate agents, property managers, and legal departments to ensure seamless communication and compliance.
• Assist teams in understanding and applying quality control standards to their daily work.

Training & Support:

• Train new staff and team members on quality control standards, procedures, and best practices.
• Provide ongoing support and guidance to employees to promote quality awareness across the organization.

Customer Satisfaction:

• Monitor customer feedback to identify any issues related to quality and recommend corrective measures.
• Collaborate with the customer service team to ensure that quality issues are resolved efficiently and effectively.

Continuous Improvement:

• Participate in the development and implementation of continuous improvement strategies to enhance quality control processes.
• Stay up to date with industry trends, regulations, and best practices to ensure the company maintains high standards.