- Oversee all administrative tasks, ensuring smooth operations and support for various departments.
- Maintain accurate documentation of all technical office records, project plans, activities, and performance metrics for reference and analysis, ensuring accuracy and compliance with company policies.
- Manage the technical office team, providing guidance, training, and support to enhance team performance.
- Prepare regular reports on administrative activities, team performance, and project support.
- Track project schedules and provide updates to the Operations Director on project progress.
- Coordinate with various departments to facilitate project execution and address operational challenges.
- Monitor ongoing projects to ensure the required administrative support is provided.
- Work closely with project managers and team leaders to align administrative efforts with project goals.
- Monitor deadlines and assist in resource allocation to support timely project completion.
- Prepare regular reports on project status, operational performance, and team achievements.
- Ensure all operational processes align with established standards and continually seek improvement.
- Provide insights and recommendations to the Operations Director for strategic planning.
Education:Bachelor’s degree in Business Administration, Operations Management, or a related field; an MBA is preferred.Experience:8-10 years of experience in operational administrative roles or project management, preferably in the IT or digital transformation sectors.Competencies and Skills:Organization and Planning: Strong organizational skills with the ability to manage multiple tasks and effectively prioritize.Communication: Excellent verbal and written communication skills with the ability to interact effectively with all management levels.Problem-solving: Ability to quickly and effectively resolve administrative issues while maintaining operational efficiency.Attention to Detail: Ensure accuracy in documentation and compliance with policies.Problem-solving: Skilled in identifying challenges and providing effective solutions to maintain smooth operations.Project Management: Strong understanding of project management principles with experience handling multiple projects.Team Leadership: Proven ability to manage and motivate a team to achieve operational goals.