As a Freight Sales Representative, you will be responsible for developing and maintaining relationships with clients, generating new business, and providing exceptional customer service. You will be tasked with identifying potential clients, understanding their specific needs, and offering tailored freight solutions.
Key Responsibilities:
- Business Development:
- Identify and pursue new business opportunities through cold calling, networking, and industry events.
- Develop and implement effective sales strategies to achieve sales targets.
- Build and maintain strong relationships with existing and potential clients.
- Customer Service:
- Provide excellent customer service by addressing client inquiries, resolving issues, and ensuring timely communication.
- Proactively anticipate and address client needs to build long-term relationships.
- Sales Process:
- Develop accurate and competitive freight quotes.
- Negotiate rates and contracts with carriers and vendors.
- Monitor shipments and provide updates to clients throughout the transportation process.
- Handle customs clearance and documentation requirements.
- Market Analysis:
- Stay informed about industry trends, regulations, and economic factors.
- Analyze market data to identify opportunities for growth and improvement.
- Teamwork:
- Collaborate with colleagues in operations, logistics, and customer service to ensure seamless execution of freight solutions.
Required Qualifications:Bachelor's degree in business, logistics, supply chain management, or related field.Proven experience in freight forwarding or logistics sales.Strong understanding of international trade and customs regulations.Excellent communication and interpersonal skills.Strong negotiation and problem-solving skills.Proficiency in relevant software (e.g., TMS, CRM, MS Office).Ability to work independently and as part of a team.Willingness to travel as needed.Certification in logistics or supply chain management.Experience with specific freight modes (e.g., ocean, air, rail).Knowledge of multiple languages.