Join Our Account Management Team and Drive Client Success!

Location: Nasr City

Type: Full-time

About Us:

At Digitalmate, we pride ourselves on delivering customized and innovative digital marketing solutions that drive meaningful results for our clients. By focusing on quality leads, enhanced online visibility, and increased ROI, we empower businesses to achieve sustainable growth. Join us in shaping the future of digital marketing excellence.

Open Positions:

1. Senior Account Manager

As a Senior Account Manager, you’ll lead high-level client relationships, drive strategic initiatives, and mentor the account management team to ensure the success of projects and campaigns.

Responsibilities:

• Build and maintain strong relationships with high-profile clients.

• Lead the development of strategic plans that align with client goals.

• Oversee the execution of client projects, ensuring timely delivery and exceptional quality.

• Collaborate with internal teams to meet client expectations and resolve issues proactively.

• Mentor and support mid-level account managers to foster professional growth.

Requirements:

• 5+ years of experience in account management or client services.

• Proven track record of managing large accounts and delivering successful projects.

• Strong communication, negotiation, and problem-solving skills.

• Experience with project management tools and CRM software.

• Ability to manage multiple accounts and prioritize tasks effectively.

2. Mid-Level Account Manager

As a Mid-Level Account Manager, you’ll manage client relationships, coordinate projects, and act as the main point of contact to ensure smooth communication and delivery.

Responsibilities:

• Serve as the primary contact for assigned clients, ensuring satisfaction and retention.

• Collaborate with internal teams to execute campaigns and meet client objectives.

• Track project progress, timelines, and budgets, ensuring deadlines are met.

• Address client concerns and provide timely solutions.

• Prepare performance reports and communicate results to clients.

Requirements:

• 2–4 years of experience in account management or client services.

• Excellent interpersonal and organizational skills.

• Proficiency in CRM tools and project management software.

• Ability to handle multiple accounts and prioritize tasks effectively.

• Strong attention to detail and proactive problem-solving skills.