Sales Manager  For a VVIP Luxury Concierge Company .

Key Responsibilities:

1. Sales & Business Development:

o Prospect new clients through direct outreach, cold calls, networking events, and referrals.

o Understand and cater to the unique needs of affluent clients, offering them our luxury services (e.g., travel, exclusive reservations, loyalty memberships, private events).

o Present tailored concierge services to clients, emphasizing value and exclusivity.

o Convert leads into clients by closing deals and ensuring a smooth onboarding process.

2. Client Relationship Management:

o Develop and maintain long-term relationships with clients, ensuring high satisfaction and repeat businessfollow-up and requesting from current client for new contact requests (Friends or Coworkers)

o Act as the primary point of contact for clients, addressing their needs and handling any concerns promptly.

o Keep clients informed about new offerings, exclusive promotions, or changes to services.

3. Sales Reporting & Targets:

o Achieve specific weekly, monthly, quarterly, and yearly sales targets.

o Track leads, sales, and client interactions in the company’s CRM system.

o Provide regular weekly sales performance reports, identifying trends and areas for improvement.

4. Market Research & Competitor Analysis:

o Stay informed about trends in the luxury market and competitor offerings to remain competitive.

o Identify new business opportunities based on client needs and market demand.

5. Team Collaboration & Service Coordination:

o Work closely with the operations team to ensure client expectations are met during service delivery.

o Ensure that all services are provided efficiently, maintaining the luxury standard expected by clients.