Data Analysis and Reporting:

• Develop data models, maintain, and automate regular reports and dashboards to track key performance indicators (KPIs) for agency departments to support decision-making.
• Analyze trends in business performance, and sales data to provide actionable insights.
• Collaborate with stakeholders to define reporting requirements and ensure reports meet sales business needs.
• Analyze business processes to identify inefficiencies and areas for improvement.

Business Insights:

• Conduct in-depth analyses of business processes and performance metrics to identify areas for improvement.
• Provide recommendations based on data analysis to optimize sales operations and enhancement.
• Support strategic initiatives by conducting market research and competitive analysis.

Process Modeling: 

• Create process flow diagrams, use case diagrams, and other visual representations of business processes.
• Analyze process flows to identify bottlenecks and opportunities for optimization.

Collaboration and Communication:

• Work closely with cross-functional teams, including underwriting, claims, sales, and finance, to gather data and understand business requirements.
• Present findings and insights to management and stakeholders in a clear and concise manner.
• Assist in the development of business cases for new initiatives or changes in strategy.                  System and Process Improvement:
• Evaluate existing reporting tools and systems; recommend and implement enhancements to improve data accuracy and reporting efficiency.
• Participate in system upgrades and implementations, ensuring that reporting capabilities align with business needs.

Solution Design: 

• Collaborate with technical teams to design solutions that meet business requirements.

Compliance and Quality Assurance:

• Ensure that all reports adhere to regulatory requirements and internal policies.
• Conduct regular audits of data and reporting processes to maintain integrity and accuracy.

Project Management: 

• Contribute to project planning, tracking, and reporting.
• Manage project timelines and deliverables.