مصر

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Keep records of customer interactions, process customer accounts and file documents.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Troubleshoot and resolve product issues and concerns.

Skills

Proven customer support experience.
Familiarity with CRM systems and practices.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: ٢٢ نوفمبر ٢٠٢٤

الناشر:

تاريخ النشر: ٢٢ نوفمبر ٢٠٢٤

الناشر: