- Develop and execute online sales strategies and initiatives to increase revenue and market share for our F&B products across e-commerce platforms.
- Manage and optimize product listings, pricing, and promotions on various e-commerce channels.
- Monitor and analyze online sales performance, traffic metrics, and customer behavior data to identify trends, opportunities, and areas for improvement.
- Implement digital marketing campaigns, including email marketing, social media advertising, and search engine optimization (SEO), to drive traffic and conversion on e-commerce platforms.
- Collaborate with cross-functional teams, including marketing, product production, and customer service, to ensure alignment of online sales strategies with overall business objectives.
- Conduct market research and competitive analysis to identify key market trends, customer preferences, and competitor strategies in the same industry.
- Develop and maintain relationships with e-commerce partners, vendors, and service providers to support online sales initiatives and maximize channel performance.
- Continuously optimize the online shopping experience, including website navigation, product presentation, and checkout process, to enhance user satisfaction and increase conversion rates.
- Monitor and respond to customer reviews, feedback, and inquiries on e-commerce platforms, providing timely and helpful assistance to enhance customer satisfaction and loyalty.
- Stay informed about emerging trends, technologies, and best practices in e-commerce and digital marketing, and recommend innovative strategies and solutions to stay competitive in the market.
- Handle any other tasks related to his role.
Bachelor's degree in Marketing, Business Administration, or related field.Minimum 3 years of experience in e-commerce sales, Market Place, Jumia - Amazon - Noon, preferably in the F&B industry or consumer goods sector.Strong understanding of e-commerce platforms, online marketplaces, and digital marketing channels, with hands-on experience managing and optimizing online sales channels.Proficiency in e-commerce platforms such as Shopify, WooCommerce, Magento, or similar platforms, as well as experience with online marketplace platforms.Knowledge of digital marketing strategies and techniques, including email marketing, social media advertising, content marketing,Analytical mindset with the ability to interpret data, Creative thinking and problem-solving skills.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners to achieve business goals.