- Manage the inside sales representatives team
- Set and track sales targets for your team
- Suggest and implement improvements in the sales administration process
- Coordinate department projects to meet deadlines
- Report on sales metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
- Ensure sales, finance and legal policies and procedures are met
- Build an open-communication environment for your team
- Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
Proven work experience as an Inside sales managerHands on experience with CRM software and MS ExcelIn-depth understanding of the sales administration processExcellent interpersonal and team management skillsStrong analytical and organizational skillsNumerical abilities and problem-solving attitudeBSc degree in Sales, Business Administration or relevant field