Role Purpose:

Providing Insights for the Customer behaviour changes in a highly dynamic competitive market mainly through monitoring & inventing KPIs to track the products performance, assessing & analysing performance of ATL, BTL & structured moves. Also, understanding the customer needs & providing the right actionable Insights to the stakeholders to enhance the Company’s performance & minimize commercial risks.

Key responsibilities:

•    Create & develop daily, weekly & monthly dashboards.
•    Invent new KPIs for better performance tracking.
•    Build and manage relationships with internal customers (Stakeholders)
•    Integrate different types of insights to provide a full integrated story
•    Lead on aspects related to customer base profitability by administering effective assessments policies.

•    Provide guidance on the viability of all products, initiatives based on profitability, business case modelling and base risk assessment.

•    Remain up to date on overall market moves to ensure that Vodafone propositions are competitive in the market.

•    Influence stakeholders design making by providing the right actionable Insights.

Skills Required:

•    B.SC degree Engineering, Business, Economics, Marketing.

•    1-2 years of Marketing experience preferably in telecom sector.

•    1-2 years of Quantitative Data Analysis experience.

•    Experienced in briefing of and working with qualitative and quantitative market research, Pricing, customer data, financial information and customer segmentation.