- Client Relationship management: - Build and maintain strong relationships, becoming the trusted advisor and main point of contact for clients.
- Business Understanding: Understand clients' business objectives, challenges, and requirements, aligning our services to meet their needs.
- Growth Opportunities: Identify and anticipate opportunities to upsell or cross-sell additional services.
- Strategic Planning: Develop detailed account plans and strategies outlining key goals, objectives, and action steps for each client.
- Market Insight: Stay updated on industry trends and competitor activities to provide strategic recommendations.
- Client Satisfaction: Ensure high levels of client satisfaction by delivering exceptional service and support.
- Internal Coordination: Collaborate with internal teams to address client requests and resolve issues promptly.
- Excellent Communication & Problem-Solving Skills.- Fluency in English and Arabic (spoken and written).- Embraces New Technology & Social Media.- Quickly Addresses Client Needs Efficiently.- Proficiency in MS Office.- Bachelor's degree in marketing, Mass Communications, or Related Field.- Minimum 3 Years of Relevant Experience.