Account Manager Responsibilities:
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Collecting and analyzing data to learn more about consumer behavior.
- Keeping accurate records of inventory and account notes.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and improving processes to prevent additional issues.
- Working closely with internal teams to ensure correct products and services are matched with customer needs and delivered on time.
- Holding meetings and brainstorming sessions with teams to develop account strategies.
- Briefing internal teams on client requirements and following up on deliverables.
- Attending photoshoots at client locations to oversee advertisements and ensure alignment with client expectations.
- Understanding clients’ brand and products.
- Conducting ongoing market analysis and competitor assessments.
- Producing weekly, monthly, and quarterly status reports.
- Developing timetables and setting deadlines for clients and internal teams.
4-6 years of experience in Marketing, a background in marketing agencies is a must.Ability to mentor and lead, encouraging to team members.Strong multitasking, prioritization, and time management skills.Goal-oriented, organized, and a team player.Eager to expand the company with new sales, clients, and territories.Strong analytical skills, able to translate data and sales statistics into better solutions.Excellent verbal and written communication skills.Strong negotiation skills with the ability to follow through on client contracts.