Dimofinf is a pioneering company in information technology field with more than 20 years' experience. Dimofinf provides innovative technology solutions in order to optimize quality and facilitate procedures to be compatible with KSA technology vision 2030. All of that is achieved through offering web development solutions, mobile applications, websites hosting, and digital marketing. We help you to start your technology journey with Dimofinf starting from the stage of idea creation till designing and execution.
Responsibilities:
- Reply and respond to all Tickets on our System
- Ability to diagnose and troubleshoot basic technical issues
- Ability to provide step-by-step technical help, both written and verbal
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
It is a hosting company so you should have at least 3 years of technical experience ex orange or WE or software/Hosting Company.Excellent problem-solving and communication skillsExperience in Technical Support for at least 3 yearsEnglish level is at least very goodMax age is 30Sales experience is preferredGrads onlyMales and Females are welcome to applyWork Conditions :Rotational shifts from 9.00 am to 5:00 pm which is work from the office or from 5.30 PM to 2.00 AM work from home2 Days off is fixed but it changes every monthHybridTraining one month paid Company Benefits:Career pathMedical and social insurance provided.We work in software and hosting so you will learn new things.Healthy and friendly environmentGaming Area to enjoy your break time