We have a vacancy at our Cairo office for a Quality Control Analyst.
This role is a core function that essentially is tasked for the Quality of BIRs and projects as part of the company’s operations and core functions.
It is a dynamic role that encompasses reviewing and mentoring the tasks and projects. It requires a keen eye for detail and analytical thinking with strong telephone interviewing skills and a keen ability to create meaningful accurate reports of all types, and to analyze, understand, and verify data and information.
Our plans for growth, culture and niche expertise makes our company an ideal employment opportunity for aspiring professionals to further their skill set and develop their careers.
Experience and a good sense of business are a must together with results-driven and resilient personality.
Full training will be given.
Job Duties:
- Collect, record, and analyze data.
- Call Monitoring.
- Cross Referencing.
- Validating the Information.
- Conduct training for newcomers.
- Transcribing and translating phone calls from Arabic to English and vice-versa.
- Cold Call.
- Interpret data analysis results and draw inferences and conclusions.
- Data Entry
Job requirements: * Very Good English language is a must.* Very Good Computer skills is a must.* Previous Customer service, Sales and Human Resources recruitment experience is preferable.* Proven office experience is preferable.* Able to meet task deadlines and able to work individually or within a team* Excellent telephonic skills and validation information skills* Strong problem-solving skills.* Able to work individually or within a team. Working Conditions: * Fixed working hours from 8:30 am to 5 pm, (Friday and Saturday off).* Package includes: attractive salary, Social insurance, medical allowance, KPI’s, etc.