Branch Manager

Branch Manager

Responsibilities

Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve

productivity

* Estimate future needs for goods, kitchen utensils and cleaning

products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant’s good image and suggest ways to improve

it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual
 


revenues and expenses* Promote the brand in the local community through word-ofmouthand restaurant events* Recommend ways to reach a broader audience (e.g. discountsand social media ads)* Train new and current employees on proper customer servicepractices* Implement policies and protocols that will maintain futurerestaurant operationsQualificationsProven work experience as a Restaurant Manager, RestaurantGeneral Manager, Hospitality Manager or similar role* Proven customer service experience as a manager* Extensive food and beverage (F&B) knowledge, with ability toremember and recall ingredients and dishes to informcustomers and wait staff* Familiarity with restaurant management software, like Reveland joint* Strong leadership, motivational and people skills* Acute financial management skills* BSc degree in Business Administration; hospitalitymanagement or culinary schooling is a plusThe job will be in Saudi Arabia Makkah, Jeddah
تاريخ النشر: اليوم
الناشر: Wuzzuf .com
تاريخ النشر: اليوم
الناشر: Wuzzuf .com