Generic Responsibilities

• Coordinate between team members in fulfilment of Trade set plan.
• Assist the Head in ensuring the dissemination of policy & procedures and efficient & effective performance of responsibilities.
• Monitor a small group of employees with lower or same seniority.
• Ensure that officers & junior officers/ apprentice receive periodic training.
• Evaluate staff work and provide feedback through performance evaluation.
• Quarter sample review for RCSA compliance & report for incidents properly.
• Participate in providing periodical analytical reports/ presentation.

Key Responsibilities

• Review all the LGs applications, documents and correspondence from the branches, check whether all data are filled in properly, ensure that error free services are delivered to customers within prescribed turnaround response time and compliant with the operating procedures and delivery standards.
• Ensure assigning a reference number to the Letter of Guarantee by initiating the issuance on trade wind for the supplier's Letter of Guarantee.
• Review the black list for the parties involved in the transaction, including remitting bank, drawer and all the other involved parties (if any), in order to ensure the absence of their names on this list.
• Ensure that all parties that are involved in any letter of guarantee transactions are not on the sanctioned lists of the United Nations.
• Review the bank’s credit approval, including the tenor, expiry date and purpose, to ensure that all the information is clear and accurate.
• Ensure the availability of a sufficient customer’s account balance to cover the required margin, commissions and fiscal stamps.
• Review all the statements received on daily basis from both internal control and SWIFT departments to ensure the receipt of the requested amount within five working days.
• Review the relative checklist in order to be submitted for verification.
• Review SWIFT claiming required advising commission and charges.
• Obtain “Country Risk Approval” to ensure that the environment of this country is suitable to proceed in the process of the letter of guarantee that the level of risk is under control.
• Manage opening a new file containing a copy of the letter of guarantee in order to be addressed to the financial department.
• Manage the preparation of SWIFT to the correspondent bank advising beneficiaries’ claim requesting them to immediately honour ADIB – Egypt claim crediting our account for amount requested by beneficiary plus charges under advice to ADIB- Egypt.
• Manage both the debiting and crediting processes that are related to letters of guarantee in the bank’s “NOSTRO” on the Trade Wind System.
• Ensure that all the related commissions and charges are debited correctly.
• Ensure delivering a copy of the confiscation letter to the client and send the original letter of guarantee, all amendments and a copy of the bank draft to the local letters of guarantee department.
• Review and approve transactions of (issuance, cancellation and amendment) for any letter of guarantee.
• Authorize transactions on the system and copy credit advice.
• Approve the content of the Letter of Guarantee in accordance with the approval powers.
• Ensure posting and verifying transaction entries, printing them and their submission to the concerned parties for verification.
• Ensure registering the documents in a special register showing date of receipt, customer name and amount.
• Review CBE reports on a weekly basis, outstanding letters of guarantee, letters of guarantee on monthly basis and the original shipping documents.
• Conduct a root cause analysis for any problems occurring in processes, procedures and customer issues and instruct for corrective action.
• Manage timely and accurate processing of all items in order to achieve quality standards of service and accuracy.
• Provide value added consultative LGs services to customers, business groups, overseas unit, correspondent and local banks.
• Ensure keeping files in fireproof cabinet under dual control in order to be updated and saved for any upcoming event.
• Oversee handling the related UAT testing and review the results to ensure correct implementation.
• Ensure proper handling & resolving complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA.

And any other assigned Tasks.

Minimum Qualifications

Bachelor degree

Master degree is preferable

Minimum Experience:

TL: 6-8 years of relevant experience preferably banking

Manager: 8+ years of relevant experience in similar role