Job Overview

We are seeking an experienced Sales and Account Manager to join our marketing agency and drive client growth, satisfaction, and retention. This role combines proactive sales generation with exceptional account management skills, ideal for a professional with a passion for building long-term client relationships, closing sales, and delivering results in a collaborative team environment. The Sales and Account Manager will identify new business opportunities, manage client accounts, and ensure high-quality service delivery that aligns with clients' goals.

Key Responsibilities

Sales and Business Development:

• Lead Generation & Prospecting: Identify, qualify, and pursue potential clients to expand the agency’s portfolio across targeted industries.
• Sales Strategy & Execution: Develop and implement sales plans to reach targets, focusing on service offerings that match client needs and agency strengths.
• Client Presentations & Proposals: Prepare and deliver compelling presentations and proposals to potential clients, effectively communicating our value and solutions.
• Negotiation & Closing: Handle sales negotiations and close deals, ensuring that terms align with company goals and client expectations.
• Revenue Tracking: Monitor revenue growth, creating regular sales forecasts and reports for management.

Account Management:

• Client Relationship Management: Serve as the main point of contact for assigned clients, building trusted relationships and ensuring ongoing satisfaction and engagement.
• Project Coordination: Collaborate with internal teams (creative, digital, content, etc.) to ensure timely, effective campaign delivery that meets client objectives.
• Reporting & Insights: Track and report on campaign performance, preparing client reports that outline key metrics, achievements, and suggested optimizations.
• Problem Resolution: Address and resolve client issues or concerns quickly to maintain strong relationships and client satisfaction.

Client Growth & Retention:

• Upselling & Cross-Selling: Identify opportunities to expand services within existing accounts, offering additional solutions to meet evolving client needs.
• Onboarding & Retention: Oversee smooth onboarding of new clients, ensuring a positive start to the partnership. Proactively work on client retention strategies to maintain long-term relationships.
• Client Renewals: Handle contract renewals and ensure that clients feel supported and understood, minimizing churn and maximizing retention.

Skills & QualificationsRequired:Experience: +4 years in sales and account management, ideally within a marketing agency.Education: Bachelor’s degree in Marketing, Business, Communications, or a related field.Marketing Knowledge: Familiarity with core marketing concepts, including branding, digital marketing, social media, and advertising.Sales Acumen: Proven success in meeting or exceeding sales targets, with strong negotiation and deal-closing abilities.Communication Skills: Excellent written and verbal communication skills, capable of conveying complex ideas clearly and persuasively.Interpersonal Skills: Strong relationship-building skills, with the ability to engage and connect with clients and team members.Analytical Abilities: Comfort with data analysis and reporting to track client performance and make data-informed decisions.Time Management: Excellent organizational skills, able to handle multiple clients and projects efficiently. Preferred:Proficiency with CRM systems for managing sales leads and client data.Familiarity with project management software (e.g., Asana, Trello, basecamp….) to oversee campaign workflows.Understanding of digital marketing and analytical tools (e.g., Google Analytics) for performance tracking. Why Join Us?Dynamic Team: Collaborate with a passionate, innovative team that values creativity and client success.Growth Opportunities: Advance your career in a supportive environment focused on professional development and growth.Meaningful Impact: Drive success for a diverse range of clients, helping them achieve their marketing goals and grow their brands.Ready to bring your sales expertise and account management skills to our agency? Apply today and join a team where you’ll make a real impact!