Position Purpose
will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based
Duties and Responsibilities
- Effectively assist the Patient Care Leader in managing a drug access program(s) by liaising with hospitals, and pharmacies, and patients
- Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines
- Ensure that current patients receive their drugs quickly and efficiently
- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program
- Maintain and update electronic program files, including patient and quality assurance data
- Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
- Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
- Conduct administrative duties for the office
- Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)
- Additional duties as required
Relationships Work closely with program team membersMaintain ongoing and frequent communication with project team leaders including Axios regional and global staff Competencies Application of job knowledgeConcern for order and qualityAdaptability and flexibilityDependabilityTeamwork Educational Background and Experience A degree in Scientific or Healthcare related degree1 to 2 years working experience in a healthcare or scientific field or NGO is idealExperience in data monitoring and management is an advantageExperience coordinating and handling logistics/supply chain is a plusExperience in customer service management is a plusIn lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also an advantage