● Install and configure software and hardware
● Manage network servers and technology tools
● Set up accounts and workstations
● Monitor performance and maintain systems according to requirements
● Troubleshoot issues and outages
● Ensure security through access controls, backups and firewalls
● Upgrade systems with new releases and models
● Develop expertise to train staff on new technologies
● Build an internal wiki with technical documentation, manuals and IT policies
Bachelor's degree in Information Technology, or related field.2+ years of experience as a Retail Softech Smart Business ERP System Administrator.Strong understanding of Softech Smart Business ERP systems and their components.Experience in managing and administering ERP systems.Experience with ERP implementation and upgrades.Experience with ERP integrations with other systems such as CRM or e-commerce platforms.Experience in developing and implementing ERP system security protocols and policies.Familiarity with ERP modules such as Sales, finance, and inventory management.Knowledge of data analysis and reporting tools such as Power BI.Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills.Ability to work independently and as part of a team, with excellent time management skills.Ability to communicate technical information to non-technical stakeholders.