- Input program scheduling details, logistics details and follow through on implementation.
- Handle student and instructor logistics and assist in proper resource management
- Ensure instructors and clients are informed of all aspects of program and schedule pre-delivery
- Resolve customer complaints.
- Coordinate customer registration and scheduling
- Confirm customer attendance and progress
- Suggest and implement solutions when there is a service issue.
- Compile reports on overall KPIs and courses delivery
1 to 3 overall experience preferredPrevious experience in customer service or training coordinationGraduates only.Detail-orientedExcellent follow-up skillsCan work under pressureGood English is a must (intermediate to advanced)ProactiveResidence close to Zahraa El MaadiMS Office (Word, Excel, PowerPoint) high Proficiency level is a must.