Customer Support Representative

Speakup - مصر - القاهرة
  • Input program scheduling details, logistics details and follow through on implementation.
  • Handle student and instructor logistics and assist in proper resource management
  • Ensure instructors and clients are informed of all aspects of program and schedule pre-delivery
  • Resolve customer complaints.
  • Coordinate customer registration and scheduling
  • Confirm customer attendance and progress
  • Suggest and implement solutions when there is a service issue.
  • Compile reports on overall KPIs and courses delivery

1 to 3 overall experience preferredPrevious experience in customer service or training coordinationGraduates only.Detail-orientedExcellent follow-up skillsCan work under pressureGood English is a must (intermediate to advanced)ProactiveResidence close to Zahraa El MaadiMS Office (Word, Excel, PowerPoint) high Proficiency level is a must.
تاريخ النشر: ٢٢ أكتوبر ٢٠٢٤
الناشر: Wuzzuf .com
تاريخ النشر: ٢٢ أكتوبر ٢٠٢٤
الناشر: Wuzzuf .com