- Create and update training curricula that align with organizational objectives and operational needs.
- Plan the training materials developments, including manuals, presentations, and e-learning modules.
- Prepare reports on training outcomes and impact on operational performance.
- Implement various learning methods companywide (coaching, job-shadowing, online training).Conduct Training Sessions.
- Facilitate engaging and interactive training workshops for new hires and existing staff.
- Use diverse teaching methods to cater to different learning styles.
- Conduct pre-and post-training assessments to evaluate employee knowledge and skill levels.
- Gather feedback from participants to continuously improve training programs.
- Provide ongoing support to employees post-training, offering guidance and mentoring as needed.
- Create a supportive learning environment and encourage knowledge sharing among staff.
- Educate employees on compliance standards, ethical practices, and industry regulations.
- Evaluate individual and organizational development needs.Maintain accurate records of training activities, attendance, and evaluations.
- Monitor training outcomes and impact on operational performance.Work closely with department heads to identify training needs and align programs with business goals
- Stay updated on microfinance trends and incorporate relevant content into training
- Collaborate with other trainers and stakeholders to share best practices and resourcesDevelop training materials, including manuals, presentations, and e-learning modules.
Bachelor’s degree in Business Administration, Human Resources .A Master’s degree or relevant certifications in training or microfinance is a plusExperience in a similar role, familiarity with HRIS, proficiency in using spreadsheets, strong organizational skills, and good verbal and written communication abilities. 3-5 years of experience in training and development, preferably in the financial services or microfinance sector.Previous experience in operational roles within a microfinance company is an advantageAttention to detail, Organization, Customer focus, Problem-solving abilities, Negotiation .ERP Systems, Outlook