Guest Experience Agent

Confidential - مصر - القاهرة

1- Welcome guests with a warm and professional demeanor.

2- Efficiently handle check-ins and check-outs.

3- Manage the hotel's online reputation, analyze, and make decisions in favor of it to improve it.

4- Act as a liaison between guests and various hotel departments, addressing inquiries, resolving issues promptly, and ensuring guest satisfaction throughout their stay. 

5- Proactively identify and resolve guest concerns, ensuring a swift and positive resolution to maintain high levels of satisfaction and loyalty.


1- University Degree.2- Positive attitude and excellent communication skills.3- Excellent Computer Skills.4- Very Good in English Language (additional languages will be a plus) 
تاريخ النشر: ١٦ أكتوبر ٢٠٢٤
الناشر: Wuzzuf .com
تاريخ النشر: ١٦ أكتوبر ٢٠٢٤
الناشر: Wuzzuf .com