Job Discerption

Band: G1

• Role purpose: The Scrum Master plays a crucial part in ensuring the success of our Digital Operating Model; helping us to become a leading digital company
• The Scrum Master is a servant leader to the DevOPS delivery team, coaching agile methods, and providing support and facilitation to increase velocity and team productivity
• This role is responsible for identifying risks, dependencies, and impediments, leading the team and business in finding a solution, coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution
• This role is responsible for keeping a pulse on needs and insights from stakeholders and other initiatives, regularly communicating status, changes in direction, and relevant metrics to avoid misalignment and roadblocks

Accountabilities

• Support the Product Owner in ensuring right-sized writing, aligning priorities and planning sprint iterations
• Coach team members on Agile methods and technical practices (e.g, CI/CD,TDD,etc.)
• Facilitate key agile ceremonies, such as daily scrums, sprint reviews, and retrospectives
• Promote continuous improvement through retrospectives and team learning
• Coordinate with other delivery teams, stakeholders, and partners to manage risks, interdependencies, and impediments to the team.

Role Qualifications

• Is role model for best practices in Agile execution, motivating other team members to do the same.
• Good understanding of the business capability/ user journey, wider organizational goals and desired product business outcomes
• Agile software development environment and methods such as Scrum, Safe, Kanban, etc.
• User story definition and team backlog management, backlog estimation, continuous integration and continuous delivery methodologies and tools
• DevOPS culture, processes and tools

Experience & Qualifications:

• Master's or Bachelor's degree in Computer Science, Information Systems, or other related field
• Two to Five years of work experience as Scrum Master or Product Owner with agile teams 
• Experience leading teams using agile methodologies in large-scale teams (ICAgile Certified Agile Teams Facilitation, Certified Scrum Master (CSM), Professional Scrum Master(PSM), SAFe Certified Scrum Master or similar)
• Experience working with agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD
• Experience working on Chatbot & Voice Bot Technical Fields