JOB PURPOSE: Manage and control region operation with customer and comply his requirement in all field activates.
DUTIES AND RESBONSABILITIES : ·
Manage Region Resources (Platform, Team Leaders, Telecom Engineers and Technicians) as Configuring and provisioning to provide Customer with Needed Targets with Correct Way.
· Ensure Contractual MS Field Maintenance Activities as Control and Lead (PAL, MSU, SRT, EM, OBP, Core and Spare).
· Participate in strategic planning to ensure that project management reflects strategy
· Interface with Customer for escalation and Operational Cases.
· Manages, directs and schedules day-to-day and long-range activities for assigned properties and ensures that the O&M staff is properly following processes and procedures.
· Manage Proactive and Preventive Maintenance Activities.
· Ensure Applying Process for all Operational tasks and to achieve within Customer SLA.
· Control OBP Once get from Customer till Settlement.
· . Daily Monitoring Network Availability and Analyzing for Most effected to close with Customer and Apply needed Actions.
· Track and Control Power Meter Charging process.
· Manage Region Offers and ensure applying On Ground till settlement with customer.
· OWS & IES Efficiency Management Process and ensure team Work through it.
· Ensure Teams to Apply EHS Rules (Safety is first)
· Follow PAL Function Activates
· MW Link Performance
· Power Program
· Region Battery Actions with Applying Security Actions Concrete Cube Solution, Shielding Steel Solution, Site Physical Security Actions.
· Region Civil Work
· DO Tracking
· Air Condition & Open Door Tracking
· Offload Actions
· LOS Cases with Rerouting
· Stolen and Burnt IM Tracking and Recovery
· PM Teams Activities with tracking all Snags rectifications and Close QTT.
· Close Customer Requests for Power Survey and different topics Under PAL Functions
· Follow SRT Function Activates
· Check delivery
· Site access & management
· Renewal (negotiation & Contracts)
· Guard management. (hiring & replacement & increase)
· Owner bank statement.
· E. Bank transfer.
· Guard Wallet.
· Swap Ericson & ZTE Access
· New sharing (negotiation & Contracts).
· Dismantle sites (negotiation & Contracts).
· Police Report for IM Cases
· Security & Stolen incidents.
· New sites (RHO).
· TAX Departments
· Interface with EC Company for Power Quotations and Payment delivery
· Follow MSU Function Activates
· Hourly Follow Offices Down sites and Cells (2G 3G 4G)
· Analysis Region Most Effected
· Daily Report Outage Feedback
· RF Performance Plan
· Outlier and Flapping KPI
· Problem Management Track
· Manage Area Polygon Cases P Customer Site Complains
· Interface with FO and BO for Troubleshooting cases
· TCH Cases
· Region WO Progress
· Follow Electromechanical Function Activates
· EM Offers and DO
· SB Generator Track and Healthy check (Standby videos Target Achievement)
· Manage EM Planned Activities
· DG Overhauling and Warrant Track
· Control EM Function Lost Hours
Fuel Plan
WORKING CONDITION: Work Indoor – Use Pcs – Make long and many phone calls
EXPERIENCE REQUIREMENT:
· 7-9years of experience in telecommunication field.
EDUCATION REQUIREMENT: · BSc. Communication Engineering degree
REQUIRED SKILLS:· Very strong analytical skills.
· Supper managerial and communication skills.
· Crises management and decision-making skills.
· Solid different computer software knowledge (MS project- MS Office-Etc.).
· Problem Solving
· Leadership Skills