- Analyze and report data gathered from different channels to enhance the performance of the social media analysis and listening tool
- Collaborate with the development team to enhance user experience and improve performance of the tool
- Understand problems and gather requirements to provide recommendations and insights based on data analysis
- Collaborate with different teams to gather necessary information and data
- Communicate with the moderation team to formulate social media listening reports
- Anticipate customer needs and translate those to insights
- Monitor, evaluate and perform competitor analysis
- Identify business opportunities in all digital channels and identify potential clients
- Create reports and presentations for internal and external stakeholders
- Develop integrated and cost-effective digital strategies.
- Evaluate and implement improvements to digital strategy.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
BSc degree in Marketing, Advertising or relevant field Proven work experience as a Digital Analyst and strategist Strong analytical and project management skills Solid knowledge of web analytics tools like Google Analytics Hands on experience with online marketing tools and practicesExcellent verbal and written communication skills