- Ensure applying department SOPs by ensuring that all products are at their places with the agreed standards for effective results.
- Manage and organize delivering the orders on time to the distributor to ensure customer satisfaction.
- Review and analyze warehouse stock to ensure there is no overstock to maintain the company's goods.
- Review and follow up on the return orders to identify the reasons and control them, Review and follow up on all products which didn't deliver to the customer due to problems in picking to ensure customer satisfaction.
- Manage and follow up "scanning expiration process".
- Conduct and follow up stock take process to ensure system balance.
- Review and apply all received memos from the Ministry of Health to ensure saving the company's image.
- Communicate and resolve any escalated problems related to the warehouse along with all concerned parties to ensure smooth work operations.
- Review and analyze frequent reports regarding rounds, transfers, stock modifications, cycle count, headcount, damage… etc. to ensure following department KPIs and achieving department objectives.
BS degree in Pharmaceutical Sciences. Proven work experience as a Warehouse Manager in the pharmaceutical Factory. 4 years of experience in warehouse management procedures and best practices. Strong knowledge of warehousing Key Performance Indicators (KPIs). Leadership skills and ability to manage staff. Strong decision-making and problem-solving skills. Excellent communication skills.