- females only
- Strong phone contact handling skills and active listening.
- Familiarity with CRM / Odoo systems and practices.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Attention to detail to be able to provide written communication to customers that is free of spelling or grammatical errors.
- Adaptability and flexibility in order to deal with different customers and needs in a short period of time.
- Strong organizational skills to be able to keep up with various customer needs and conduct follow-ups in a timely manner.
Experience as a Customer Support Specialist or similar CS roleFamiliarity with our industry is a plusExperience using help desk software and remote support toolsUnderstanding of how CRM systems workExcellent communication and problem-solving skillsMulti-tasking abilitiesPatience when handling tough cases