Key Responsibilities:

• Oversee the booking processes for flights, hotels, car rentals, and visas, ensuring that all bookings adhere to company policies and meet client travel requirements.
• Strategically meet and exceed yearly sales revenue targets by implementing effective sales techniques and driving team performance.
• Identify and pursue business development opportunities to expand market share and increase overall revenue, leveraging market insights and industry trends.
• Cultivate and maintain strong, long-term relationships with both prospects and existing clients to foster loyalty and enhance customer satisfaction, ensuring a robust client retention strategy.
• Conduct thorough knowledge and analysis of competitor activities and market positioning to effectively secure and expand the company’s rightful share of the business.
• Regularly benchmark the company’s flight offerings against competitor airlines to assess pricing, service quality, and product differentiation, enabling informed strategic decisions.
• Drive new revenue streams by researching, analyzing, and qualifying potential prospects and sales opportunities, ensuring alignment with the company’s strategic goals.
• Conduct regular monthly, quarterly, and yearly reviews to track sales trends and performance metrics in the field, providing actionable insights for continuous improvement.
• Develop, implement, and maintain comprehensive sales activities and marketing plans that align with organizational objectives, ensuring a cohesive approach to market penetration.
• Prepare and present detailed sales reports, outlining performance metrics and initiatives designed to counter competitive pressures and market challenges.
• strict compliance with corporate policies and timely submission of required reports; monitor and manage credit facilities for travel agencies to minimize defaults and maintain healthy financial relationships.

Operational Management:

• Improve efficiency and effectiveness in sales activities, ensuring that resources are utilized optimally and that sales targets are achieved consistently.
• Facilitate collaboration between sales and other departments, such as marketing, finance, and customer service, to ensure alignment of goals and a cohesive approach to client engagement.

Management Reporting:

• Prepare and present detailed sales performance reports on a regular basis (monthly, quarterly, and annually) to provide insights into revenue trends, team performance, and market conditions.
• Develop sales forecasts and projections based on historical data, market analysis, and current trends to assist management in strategic planning and resource allocation.