Our Company:

3S Software we focus on realizing our customers' business values in the most efficient and professional way possible, through our diverse expertise and exceptional track-record since 2006. We specialize in custom solutions development, in addition to integrated digital transformation solutions with over 11 applications, alongside credible devices from 3S Security. We’re on a mission to hire candidates who embrace diversity, equity, and inclusion in a workplace in which everyone feels valued and respected in order to create exceptional employee experiences. We are growing exponentially, do you have what it takes to grow with us?

Our mission

3S Software we seek to deliver stable, secure, and innovative services at speeds that satisfy our customers and unleash the skills potential of our employees.

Secured Smart Systems is composed of highly qualified and devoted professionals who strive in every way to provide the highest in top-quality products and services.

Responsibilities & Duties:

• Coordinate project management activities, resources, equipment and information
• Liaise with clients to identify and define requirements, scope and objectives
• Define projects scope and announce releases
• Negotiate priorities, scope, funding, and schedule
• Communicate delivery and team status
• Assign tasks to internal teams and assist with schedule management
• Share progress during governance meetings
• Share significant RIDAs (risks, impediments, dependencies, and assumptions) with stakeholders
• Demonstrate to stakeholders the solution scope, business value, solution design, requirements, and identified risks.
• Evaluate, analyze, and maintain systems requirements
• Gathering, reviewing, and analyzing business/system requirements with project/product stakeholders and subject matter experts
• Ensure that the product backlog is visible, transparent and clear.
• Support developers and QC engineers by clarifying requirements or business concerns raised anytime within the development lifecycle.
• Provide insight regarding solution workflow, consistency, and usability to guide the development and impact of the product for our customers
• Develop and maintain a customer focused relationship with the stakeholders by collaboration, timely communication and responsiveness
• Work with the Project Manager to eliminate blockers

Other Responsibilities 

• Coordinate with QC and QA departments to review outputs for production.
• Providing application support to customers on site as required
• Resolving escalated customer complaints without the need for team lead intervention
• Maintain good professional relationships with counterparts of engineering and customer support departments.

Other Duties

• Create a detailed business analysis, outlining problems, opportunities and solutions for a business
• Write User Stories, Acceptance Criteria, BRDs and manage the solution features backlog
• Perform detailed functional and non-functional solution requirements specifications.
• Collaborate with the UX team to ensure UX design aligns completely with documented business requirements