Senior Application Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of; company products, database engines, operating systems,Installation and configuration SQL server.

The senior Application Support Engineer, as part of the team, will be responsible for:
• Company application administration, Deploy, configure and test the implemented solution based on Technical and Business requirements.
• Execution of DB scripts/extracts as needed.
• React to High Severity issues technical situation that requires immediate attention.
• Responsible for the implementation of our software at customer sites as well as the training of customer staff.
• Assigning priorities to tasks according to their sequence of importance.
• Perform assessment tests with the client’s staff in order to assure the complete understanding of the new system.
• Create fit-Gap analysis and communicate modifications to development team.
• Prepare and update the needed project documents (GAP analysis, and Training schedule …etc.).
• Support and troubleshooting live projects.
• Consulting of the customer.
• Manage and analyze the customers' needs/ business requirements and find the existing Gaps in between as well as work on finding solutions.
• Open to flexible working conditions including after-hours scheduled application maintenance and support.
• Work on-premises and/or customers.