- Provide first-line technical support to employees, resolving hardware and software issues.
- Maintain an inventory of hardware and software assets, including licensing and warranties.
- Troubleshoot and resolve a wide range of hardware, software, and network issues using established IT methodologies.
- Install, upgrade, and configure software applications on user devices.
- Troubleshoot and resolve system and network problems.
- Diagnose and solve hardware and software faults.
- Test and evaluate new technology solutions.
- Document and track IT issues and resolutions.
Bachelor's degree in Computer Science, Information Technology, or related field.0-2 years of relevant experience.Relevant certifications (e.g. A+, N+) are preferred.Positive attitude, helpful, and a hard worker.Self-learning: Proactive and motivated to continuously learn and adapt to new technologies.