Contacting Customers: Reach out to potential or existing customers to inform them about products or services using scripts.
Answering Inquiries: Respond to questions about products, services, or the company.
Understanding Customer Needs: Ask questions to understand customer requirements and close sales.
Sales: Present products or services persuasively to encourage purchases.
Database Management: Enter and update customer information in the database.
Handling Complaints: Address grievances to preserve the company’s reputation.
Meeting Sales Targets: Go the extra mile to meet sales quotas and facilitate future sales.
Previous Experience: Proven experience as a telesales representative or in a similar sales/customer service role. (0-3 Years) Language Communication Skills: Excellent communication and interpersonal skills in both English and Arabic.Sales Ability: Persuasive and goal-oriented with a proven track record of meeting sales quotas.Technical Skills: Proficiency in relevant computer programs (e.g., CRM software) and telephone systems.Education: High school diploma at least.