Job Title: SAP Data Quality & Reporting Analyst / SAP Data Integrity Specialist/ SAP Master Data Coordinator

Job Summary: The SAP Data Integrity Specialist is responsible for ensuring the accuracy and consistency of data entered into the SAP system across all departments. This role involves verifying that all data, calculations, and reports generated by SAP are correct, identifying and resolving discrepancies, and managing support cases with the SAP implementation service provider. The ideal candidate will work closely with department teams and provide support to ensure the smooth operation of SAP processes.

Reporting to: the Top Management (the CTO & the CFO).

Key Responsibilities:

• Data Entry and Validation:
  • Ensure data from all departments is accurately and consistently entered into SAP.
  • Regularly review and audit data entries to identify and correct any errors or inconsistencies.
  • Collaborate with department teams to enforce data entry standards and protocols.
• Monitoring Calculations and Reports:
  • Verify the accuracy of calculations and reports generated from SAP, ensuring they align with business expectations.
  • Conduct regular reviews of key reports (financial, operational, etc.) to ensure data integrity.
  • Investigate discrepancies or abnormal results, work with relevant teams to identify root causes, and propose corrective actions.
• Issue Management and Support:
  • Serve as the primary point of contact for resolving major discrepancies and data-related issues in SAP.
  • Provide guidance and support to end-users when data inconsistencies or errors occur.
  • Manage the troubleshooting process and escalate unresolved issues to the SAP implementation service provider when necessary.
• Collaboration with SAP Service Providers:
  • Coordinate with the SAP implementation service provider to manage system issues, updates, and improvements.
  • Track and prioritize support cases and enhancement requests, ensuring timely resolution of critical issues.
  • Test and validate system updates or fixes provided by the service provider to ensure data integrity and system functionality.
• Documentation and Reporting:
  • Maintain thorough documentation of data entry processes, common issues, and resolution steps.
  • Generate reports on system performance, data accuracy, and support case status for management review.
  • Provide regular updates and communicate data quality initiatives across departments.
• Training and Support:
  • Conduct training sessions for employees on proper data entry procedures and SAP functionalities to ensure data accuracy.
  • Develop user manuals and guidelines for data entry and reporting.