MG developments company One of the leading company in real estate investment, touristic development and construction is now hiring :
Community supervisor
Tasks :-
- responsible for all communities admin work address internal issues with other departments that have an impact on services and satisfaction levels and resolve them
- Regularly inspects community facilities Handling walk-in client's requests and complaints
- Handle complaints, customer queries, resolve issues within specified timelines (as per SLA and use of Priorities)
- Gather information about living zones, products, and services.
- Create reports, including analysis and ratings
- Prepare report, highlighting gaps, and recommended actions and near miss events
- On-site follow-up to ensure completion of actions.
- Offer critical insights for the company to drive
- effective change to enhance customer experience
- Report complex issues and residents' complaints to Manager, Community, and propose recommendations for improvement
JOB REQUIREMENTS:
- Suitable bachelor's degree
- 5 years of experience in the same position.
- Customer Oriented
- Excellent Leadership and Delegation
- Good Computer Skills (MS Office)
- Excellent communication skills.
- Good command of written and spoken English
Benefits:
- Attractive salary
- Medical & Social insurance
- -friendly environment
- Location : Follow up on our projects depending on location
- Off days : 1 day per week
If you are interested please send your updated cv with the "job title" on the below email
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