Medical admin work (filling forms – scan requests, surgery bookings) • Matching clinics between hospitals and practice management database
· Adding new patient information on Practice Management System (Medd base)
· Assisting the PA with adding and cancelling clinics
· Sending review invitations via email
· Chasing appointment authorization codes via email
· • Posting and emailing clinic letters to patients and GPs
· • Sending appointment confirmation emails to patients.
· • Updating PAs of the missing appointments to take action
· • Making sure that the authorization codes and LOGs are in place for the appointments
· • Checking the renaming of the LOGS is done accurately based on the agreed format
· • Making sure that all the required clinic actions are done.
· • Making sure that all the surgery documents are sent and uploaded on Medd base
· • Receiving calls as an operator and transferring them to the required PA
· • Creating and delivering reports to Team leaders •
· Upload scanned files from Teams to Medd base
· • Review scanned registration forms and compare the given information with the ones on the system • Uploads reports from external hospitals to Medd base
· • Escalating issues and complaints to the Team Leader • Assist team members upon team leader’s request
- Working Days: from Monday to Friday with two days off ( Saturday & Sunday ).
- Working Hours: From 11:00AM to 7:00PM
· Fluent English· High Communication Skills· Multitasker and Customer focused· Eager to learn· Good English in writing skills· Team Player· FlexibleSkills:• Excellent verbal and written communication skills.• Applicants should have an aptitude for sales• Strong organizational and multitasking abilities.• High level of empathy and interpersonal skills.• Ability to work under pressure and handle challenging situations calmly.