Duties & Responsibilities:
- Educate customers about product options to exceed their experience according to their
needs.
- Actively listened to customers to fully understand requests and address concerns.
- Explore and create new ways to resolve problems with processes, technology or Process
enhancement to improve overall efficiency.
- Responsible for inputting customer information into databases, updating records, and ensuring
data accuracy
Qualification and Skills Required:- Active listening.- Attention to details.- Excellent English skills.- Task oriented.- Ability to handle multi task and meet the deadline.- Customer Experience background.- Experience with Google sheets and documents. - Proactive and resourceful in resolving issues.