Main Responsibility:
- Responsible for implementation of the SW Architect.
- Responsible for the software installation process for clients
- Conduct training sessions for clients on newly installed Software products.
- Provide technical client support and issue resolution remotely (via email, phone and other electronic medium) or
- onsite.
- Conduct live demos to introduce Software products to clients.
Essential Technical :Must have solid experience in SQL schema design and Database.● +2 years experience on the software Industry experience is preferred.● IIS knowledge and other containers.● Understanding of Active Directory, Windows GPO, WINS, DNS, DHCP, and TCP/IP and commands.Database and SQL (Oracle and MSSQL), application server’s management and configuration, application deployment.Understanding of Active Directory, Windows GPO, WINS, DNS, DHCP, and TCP/IP and commands.Required SkillsExperience in an application Application support role, technical consultancy, or technical supportProven track record of contributing within the whole support lifecycleAble to work in a fast-paced pressurized environment